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ResQ

Digital roadside assistance · Lebanon

Stuck on the road? Get help in a few taps.

ResQ sends a nearby provider for a flat tire, a dead battery, an empty tank, a lockout, a tow or a crane. Answer a few questions, see who is coming, and agree any part price before it is fitted.

  • Safety question first, every time
  • Your car's specs pre-filled
  • Part prices agreed in chat
The ResQ app's Home screen: your car, your cover and every service in one place.

Tap Tire to startA mock of the ResQ app. Nothing you tap here is sent anywhere.

Services

Six ways we get you moving

Every service starts in the same place: the Home screen of the app, with your car and your cover already loaded.

  • Tire

    Repair on the spot, or a new tire fitted. Spare fitting included.

  • Battery

    Jumpstart, or a new battery fitted where you stopped.

  • Locksmith

    Locked out? We unlock the car. No key cutting.

  • Towing

    A flatbed to the garage you choose, with your plan covering the trip.

  • Fuel

    Enough fuel to reach the nearest station.

  • Crane and recovery

    Off the road or in a ditch. Send photos and a note so the right crane comes.

How it works

From stuck to sorted

  1. Tell us what happened

    A few taps, no typing. Your tire size, battery and plate come from your profile, so you never read a sidewall on a dark roadside.

  2. We find the nearest provider

    The request goes to the closest available partner. If they are busy, it moves straight to the next one.

  3. See who is coming

    You get the provider's name, rating and arrival time, with call and chat one tap away until the job is done.

Safety first

Every request starts with where you are

Before we ask about the car, we ask about you. If the spot is not safe to work in, we switch the job to a tow on the same request.

Tire, battery, fuel
Is there space to work, away from traffic?
Towing
Are you somewhere safe to wait for the truck?
Locksmith
Is anyone, or any pet, locked inside?
Emergencies
If anyone is hurt, the app tells you to call the emergency services first.

Parts

No surprise part prices

The app never guesses what a tire or battery costs. When a part is needed, you talk to the supplier in a chat inside the request and accept their offer before anything is fitted.

  • The offer names the brand, the size and the price
  • Pay the supplier in cash or by card
  • After the job, save the new part to your car in one tap

Plans

Pick your cover

Change or cancel any time. Cancelling takes effect at the end of the plan year.

Illustrative pricing

  • Pay per service

    $0

    No subscription. List price for each call-out.

  • Access

    $25 / year

    Below list price on every call-out. Nothing included.

  • Basic

    $80 / year

    Tire and battery only. 4 call-outs a year.

  • Premium

    Most chosen

    $160 / year

    Five core services. 7 call-outs a year.

  • Premium+

    $260 / year

    Five core services. 15 call-outs a year.

Call-outs per yearAccessBasicPremiumPremium+
TireNot included224
BatteryNot included224
LocksmithNot includedNot included12
TowingNot includedNot included13
FuelNot includedNot included12
Crane and recoveryQuoted on site on every plan

Parts are never covered on any plan. You always pay for a tire, a battery or fuel. Access pays for itself after two call-outs.

About ResQ

Built for Lebanese roads

Breaking down here usually means calling a cousin who knows a guy. ResQ turns that into one app: a network of local garages, tire shops, tow and crane operators, dispatched from a single request and held to the same standard.

We designed every screen for the moment you need it most: one hand, bad light, traffic close by. Large buttons, one question at a time, and nothing to type that we already know.

  • Safety before speed

    We ask where you are before we ask what broke.

  • Clear about money

    Plan prices are fixed. Part prices are agreed with the supplier before work starts.

  • Local partners

    Providers are local businesses, rated by the drivers they help.

  • English, Arabic, French

    The app speaks all three from the first screen.

Contact

Talk to the ResQ team

Questions about the app, partnering with us, or anything else for the business team. Write to us and we reply by email.

  • Drivers

    Questions about the app, plans or your account.

  • Partners and suppliers

    Garages, tire shops, battery suppliers, tow and crane operators who want to join the network.

  • Business and press

    Fleets, insurers, investors and media.

Email us directly

info@resqplatform.com

Stuck on the road now? This address is not for roadside help. Request help in the app. If anyone is hurt, call the emergency services first.