Digital roadside assistance · Lebanon
Stuck on the road? Get help in a few taps.
ResQ sends a nearby provider for a flat tire, a dead battery, an empty tank, a lockout, a tow or a crane. Answer a few questions, see who is coming, and agree any part price before it is fitted.
- Safety question first, every time
- Your car's specs pre-filled
- Part prices agreed in chat
Services
Six ways we get you moving
Every service starts in the same place: the Home screen of the app, with your car and your cover already loaded.
Tire
Repair on the spot, or a new tire fitted. Spare fitting included.
Battery
Jumpstart, or a new battery fitted where you stopped.
Locksmith
Locked out? We unlock the car. No key cutting.
Towing
A flatbed to the garage you choose, with your plan covering the trip.
Fuel
Enough fuel to reach the nearest station.
Crane and recovery
Off the road or in a ditch. Send photos and a note so the right crane comes.
How it works
From stuck to sorted
Tell us what happened
A few taps, no typing. Your tire size, battery and plate come from your profile, so you never read a sidewall on a dark roadside.
We find the nearest provider
The request goes to the closest available partner. If they are busy, it moves straight to the next one.
See who is coming
You get the provider's name, rating and arrival time, with call and chat one tap away until the job is done.
Safety first
Every request starts with where you are
Before we ask about the car, we ask about you. If the spot is not safe to work in, we switch the job to a tow on the same request.
- Tire, battery, fuel
- Is there space to work, away from traffic?
- Towing
- Are you somewhere safe to wait for the truck?
- Locksmith
- Is anyone, or any pet, locked inside?
- Emergencies
- If anyone is hurt, the app tells you to call the emergency services first.
Parts
No surprise part prices
The app never guesses what a tire or battery costs. When a part is needed, you talk to the supplier in a chat inside the request and accept their offer before anything is fitted.
- The offer names the brand, the size and the price
- Pay the supplier in cash or by card
- After the job, save the new part to your car in one tap
Plans
Pick your cover
Change or cancel any time. Cancelling takes effect at the end of the plan year.
Illustrative pricing
Pay per service
$0
No subscription. List price for each call-out.
Access
$25 / year
Below list price on every call-out. Nothing included.
Basic
$80 / year
Tire and battery only. 4 call-outs a year.
Premium
Most chosen
$160 / year
Five core services. 7 call-outs a year.
Premium+
$260 / year
Five core services. 15 call-outs a year.
| Call-outs per year | Access | Basic | Premium | Premium+ |
|---|---|---|---|---|
| Tire | Not included | 2 | 2 | 4 |
| Battery | Not included | 2 | 2 | 4 |
| Locksmith | Not included | Not included | 1 | 2 |
| Towing | Not included | Not included | 1 | 3 |
| Fuel | Not included | Not included | 1 | 2 |
| Crane and recovery | Quoted on site on every plan | |||
Parts are never covered on any plan. You always pay for a tire, a battery or fuel. Access pays for itself after two call-outs.
About ResQ
Built for Lebanese roads
Breaking down here usually means calling a cousin who knows a guy. ResQ turns that into one app: a network of local garages, tire shops, tow and crane operators, dispatched from a single request and held to the same standard.
We designed every screen for the moment you need it most: one hand, bad light, traffic close by. Large buttons, one question at a time, and nothing to type that we already know.
Safety before speed
We ask where you are before we ask what broke.
Clear about money
Plan prices are fixed. Part prices are agreed with the supplier before work starts.
Local partners
Providers are local businesses, rated by the drivers they help.
English, Arabic, French
The app speaks all three from the first screen.
Contact
Talk to the ResQ team
Questions about the app, partnering with us, or anything else for the business team. Write to us and we reply by email.
Drivers
Questions about the app, plans or your account.
Partners and suppliers
Garages, tire shops, battery suppliers, tow and crane operators who want to join the network.
Business and press
Fleets, insurers, investors and media.
Email us directly
info@resqplatform.comStuck on the road now? This address is not for roadside help. Request help in the app. If anyone is hurt, call the emergency services first.
